Website privacy notice.

Information we collect

When you make an enquiry, we may collect your name, company, email address, telephone number, site details, lift photographs and information about the lift or service required.

How we use it

We use this information to respond to your enquiry, prepare quotations, arrange engineering support and maintain relevant business records. We do not sell your personal information.

Legal basis and retention

We process enquiry information where necessary to take steps at your request before entering a contract, to perform a contract, or for our legitimate business interests in managing customer enquiries and services. We keep it only for as long as reasonably required for those purposes and applicable record-keeping duties.

Sharing and security

Information may be shared with authorised staff, engineers and service providers where needed to respond or deliver the requested service. We take reasonable steps to protect it from unauthorised access, loss or misuse.

Your rights

You may ask for access, correction or deletion of your personal information, or object to certain uses, subject to applicable law. Contact info@eliteliftsltd.co.uk or write to Elite Lifts Ltd, 55 Adelaide Street, Belfast, BT2 8FE.

Last updated: 16 August 2026.